Refund Policy

Due to the digital nature of the product and the immediate access to proprietary data upon delivery, Vergente maintains a strict no-refund policy. Once a purchase or subscription has been completed, the customer gains access to curated contact information that cannot be returned or revoked. As such, all sales are considered final.

We strongly encourage all customers to review the service description, sample data (if provided), and subscription details carefully before completing a purchase. If you have questions about the type of leads you will receive or the format of delivery, we recommend contacting our support team prior to subscribing.

In the event of a technical issue, duplicate charge, or failure to receive the file, please reach out to our customer support within 7 days of the transaction. We are committed to resolving any delivery problems quickly and ensuring that you receive the service as promised. However, dissatisfaction with the quality, relevance, or outcome of the leads does not constitute grounds for a refund.